Terms of service
Overview
This website is operated by Draviz. Throughout the site, the terms “we”, “us”, and “our” refer to Draviz.
By accessing our website or purchasing from us, you agree to these Terms of Service, including any policies referenced on this website.
If you do not agree with these Terms, please do not use our website or services.
We may update or modify these Terms from time to time. Continued use of the website following any changes constitutes acceptance of those updates.
Eligibility & Use of Website
By using this website, you confirm that you are of legal age in your jurisdiction or have permission from a parent or legal guardian.
You agree not to:
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Use the website for unlawful or unauthorised purposes
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Violate any applicable laws or regulations
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Transmit malicious software or harmful code
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Interfere with the security or operation of the website
We reserve the right to restrict or refuse service where necessary to protect our business, customers, or website operations.
Product Information
We aim to ensure that all product descriptions, pricing, images, and information on our website are accurate and up to date.
However, occasional errors or updates may occur.
We reserve the right to:
- Correct inaccuracies or omissions
- Update product information without prior notice
- Modify or discontinue products at any time
- Limit quantities or decline orders where necessary
Orders & Payments
We reserve the right to refuse or cancel orders where fraud, unauthorised activity, or reseller behaviour is suspected.
You agree to provide accurate billing, shipping, and contact information for all purchases.
If an order is modified or cancelled, we will attempt to notify you using the contact information provided during checkout.
Shipping & Delivery
Delivery timeframes provided on our website are estimates only and may vary due to shipping carrier delays, customs processing, weather conditions, or other external factors.
Once an order has been shipped, delivery operations are managed by third-party shipping providers.
For more information, please refer to our Shipping Policy.
Returns & Refunds
We accept eligible returns within 30 days of delivery.
Returned items must be unused and returned in original packaging unless the item is faulty or incorrect.
Refunds are generally processed within 5–10 business days after returned items have been received and inspected.
For complete return conditions, please refer to our Returns & Refunds Policy.
Intellectual Property
All website content, including branding, logos, product images, text, graphics, and design elements, remains the property of Draviz and may not be copied, reproduced, or used without written permission.
Third-Party Services
Our website may use third-party tools, payment providers, or external services to support store functionality and customer experience.
We are not responsible for the content, policies, or practices of third-party websites or services linked from our store.
Limitation of Liability
To the maximum extent permitted by applicable law, Draviz shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Indemnification
You agree to indemnify and hold harmless Draviz and its affiliates from claims, liabilities, damages, or expenses arising from your misuse of the website or breach of these Terms.
Governing Law
These Terms are governed by the applicable laws of your jurisdiction.
Contact
For any questions regarding these Terms of Service, please contact us:
Draviz
20 Worth St
Chullora NSW 2190
Australia
Email: support@draviz.com
Phone / SMS: +61 490 112 345