Privacy policy
This Privacy Policy describes how Draviz (“we”, “our”, or “us”) collects, uses, and protects your information when you visit or make a purchase from our website.
By using our website, you agree to the practices outlined below.
1. Information We Collect
When you place an order or contact us through our website, we may collect information including:
- Name
- Shipping and billing address
- Email address
- Phone number
- Order details
When browsing our website, certain information may also be collected automatically, including your IP address, browser type, device information, and website usage data.
This information helps us improve website functionality, customer experience, and store performance.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Arrange shipping and returns
- Improve our website and services
- Send order updates and service-related communication
- Send marketing emails or promotions where consent is provided
You may unsubscribe from marketing communications at any time.
3. Consent
By providing personal information to complete a transaction, verify payment, arrange delivery, or request support, you consent to the collection and use of your information for those purposes.
If we request your information for marketing purposes, you will have the option to opt in or opt out.
You may withdraw your consent at any time by contacting us at:
support@draviz.com
4. Third-Party Services
We use trusted third-party providers such as Shopify and payment processors to operate our store and process transactions securely.
These providers only collect, use, and disclose your information as necessary to perform their services.
We may also share necessary shipping information with delivery and courier partners to complete orders.
Once you leave our website or are redirected to a third-party platform, their own privacy policies and terms may apply.
5. Payment Security
Payments are processed securely through trusted payment providers.
Sensitive payment information is encrypted and handled in accordance with applicable industry security standards.
Draviz does not store full payment card details on our servers.
6. Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
You may disable cookies through your browser settings if preferred.
7. Data Security
We take reasonable precautions and follow industry best practices to help protect your personal information.
While no online system can guarantee absolute security, we continuously work to maintain appropriate safeguards.
8. Age Requirement
By using this website, you confirm that you are of legal age in your jurisdiction, or have permission from a parent or legal guardian.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will take effect immediately upon posting on this page.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Draviz
20 Worth St Chullora NSW 2190 Australia
Email: support@draviz.com
Phone / SMS: +61 490 112 345